NOTICE FOR SHIPMENTS TO THE EU: 1 JULY 2026 UPDATE

Dear valued customers,

From July 1, 2026, the European Union (EU) has implemented new customs regulations for low-value imports, changing the duty exemption criteria for all goods imported into the EU from non-EU regions. Previously, a De Minimis amount of EUR 150 applied, where orders below this value were exempt from customs duties. However, under the new regulations, this exemption has been removed, and customs duties now apply to all imported good regardless of purchase amount.

As such, orders shipped to the EU may incur customs duties during local clearance, and failure to pay these duties may result in delivery delays or issues with receiving your items. 

Additionally, the EU has imposed low order duties on parcels below EUR 150 imported from outside the EU. Each product category of items will incur an additional EUR 3.

Please note that you may receive separate payment instructions from local customs or the courier. Any amount collected goes directly to the government and shipping provider if administrative fees are charged.

Please note this updated customs policy before placing future orders to avoid any inconvenience.

We will continue to do our best to provide a reliable delivery service. Thank you for choosing The Jelly House.